Andover Auto Repair

326 reviews
Mon - Fri: 8:00 AM - 4:30 PM | Sat: 7:00 AM - 12:00 PM
Give us a call:(978) 775-3261
205 North Main Street , Andover, MA, 01810
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5

Tom and crew turned a poorly driving front end into a surprisingly smooth ride. New tires, balance and alignment transformed my 13 year old car.

Bernie Thankyou for the kind words tom

- Shawsheen Sunoco Ultra Service Center
5

My drive belt broke and AAA towed us to Shawsheen Service Center in Andover, MA. I was not sure if I could even have it fixed since it was Friday afternoon just before Memorial Day weekend. Being five hours away from home and three hours away from my destination, I was not sure what to do. I read the reviews on this service center and I found a review that resembled me so I felt better. The mechanic examined and explained if the parts are available, it should be a quick fix. He also said the check engine light warnings would need to be checked to make sure all warnings were just systematically triggered due to the belt failure. He went through and within two hours of being towed, the car was fixed and ready. The mechanic further checked all systems, fluids, etc., to assure me that everything was now fine for a long drive. As mentioned in previous reviews, the bill was exactly what was quoted in many online auto service sites. Shawsheen Service Center is highly rated because they not only provided needed service professionally, they instill trust. While waiting for my service, I witnessed many customers coming through and most were recommended from others that had service. Most frequent comments I heard were "I was recommended by "my....", "I heard you did a great job and was reasonable", "I am told you are professional and know what you are doing". On our return from Maine, our family was reminded as we passed Andover, MA and commented "We should stop by to say hello". If this service center was near home, I would make this our "go to" for all our cars.

Dear Steven, thank you for sharing your experience with us! We are thrilled to hear that our team was able to quickly fix your car and provide you with a sense of security on your journey. It's great to know that our transparent and professional service exceeded your expectations. Should you ever find yourself in the area again, we would be more than happy to welcome you and your family to stop by. Your kind words mean a lot to us.

- Shawsheen Sunoco Ultra Service Center
5

Great work !! You guys are best so far and very nice. Thank you so much. Kanichi

Thank you for your 5-star review, Kanichi! It's fantastic to hear that we provided you with top-notch service. We aim to be the best in the industry, so your feedback means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out.

- Shawsheen Sunoco Ultra Service Center
5

Great same day service, kept in touch throughout the process and finished on time.

Thanks for the 5-star review, Kevin! We're thrilled to hear that you had a great experience with us. Providing excellent same-day service and keeping you informed every step of the way is what we aim for. We'll be here if you ever need us again.

- Shawsheen Sunoco Ultra Service Center
5

Always prompt polite and professional. I rely on them to keep my car running.

Thank you, Janet, for your amazing feedback! We're thrilled to hear about your positive experience with us. Our team takes pride in providing prompt, polite, and professional service to all our customers. It's our pleasure to help keep your car running smoothly. We appreciate your continued trust and look forward to serving you again in the future.

- Shawsheen Sunoco Ultra Service Center
5

Brought my car in for an engine light...turned to be a mouse issue. The mice chewed the wires causing an electrical short. The team took care of it and resolved the engine light issue. Service was great. Love this garage for the local convenience and their professionalism.

Thank you, Michelle, for the great review! We're glad we could help resolve the unexpected mouse issue with your car. Our team is dedicated to providing professional and convenient service to all our customers. We appreciate your continued support and look forward to assisting you in the future!

- Shawsheen Sunoco Ultra Service Center
5

Dan and the boys at Sunoco/Shawsheen Service did a great job fixing my RAM 1500. They repaired it quickly at a very reason price. I would recommend them to anyone.

Thankyou for the kind words Tom

- Shawsheen Sunoco Ultra Service Center
5

Excellent service

Thank you, Charles, for the kind words! We're thrilled to hear that you had an excellent experience with our service. We strive to provide top-notch service to all of our customers, and it's gratifying to know that we've hit the mark with you. If you have any further questions or need assistance, please don't hesitate to reach out.

- Shawsheen Sunoco Ultra Service Center
5

Excellent service each and every time.

Thank you for your kind words, Norah! It's delightful to hear that you continually have an excellent experience with our service. We always strive to provide top-notch service to all of our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

- Shawsheen Sunoco Ultra Service Center
5

As usual the team at Shawsheen was great

Thank you, Mary, for your kind words about our team at Shawsheen. We're delighted to hear that you had a great experience. We strive to provide exceptional service to all of our customers, and we look forward to serving you again in the future.

- Shawsheen Sunoco Ultra Service Center
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